Export Your Vault Before Oct 28, 2025

Dropbox has announced the discontinuation of its Passwords service, giving users until October 28, 2025, to export their stored credentials before the feature is permanently shut down.

The cloud storage company is phasing out the password management tool as part of its strategic focus on enhancing core product features, recommending users migrate to alternative password managers like 1Password.

Timeline for Service Discontinuation

The shutdown will occur in three distinct phases, each progressively limiting functionality.

On August 28, 2025, Dropbox Passwords will transition to a view-only mode across both mobile applications and browser extensions.

Users will retain access to their saved usernames, passwords, and payment information but will lose the ability to add new entries or utilize autofill functionality.

The mobile application will cease operations entirely on September 11, 2025, though users can continue accessing their password data through the browser extension.

The final shutdown occurs on October 28, 2025, when all password data will be permanently and securely deleted from Dropbox servers, along with the discontinuation of dark web monitoring features.

Users must take immediate action to preserve their password data before the October deadline.

Dropbox provides export functionality through both browser extensions and mobile applications, generating CSV files containing account logins and payment card information.

The company recommends using the browser extension for optimal export experience.

To export data via browser extension, users should open Dropbox Passwords, click their profile avatar in the bottom-left corner, navigate to Preferences, select the Account tab, and click Export twice to confirm the action.

Team administrators cannot export data on behalf of team members, requiring each individual to complete their own export process.

Dropbox emphasizes maintaining high encryption and security standards throughout the transition period. The company specifically recommends 1Password as the preferred alternative, citing its trusted reputation and security features.

Users can follow dedicated import instructions provided by 1Password to seamlessly transfer their Dropbox Passwords data.

For organizations using team accounts, administrators can monitor usage through the Passwords page in the admin console, where active users display Password scores while inactive users show as “Inactive.”

Team members will receive notifications through the mobile app and browser extension, supplemented by reminder emails as key dates approach.

Dropbox emphasizes the irreversible nature of the October 28 deadline, stating that data recovery will be impossible after final shutdown.

Users experiencing difficulties or requiring assistance can contact Dropbox support or reach out to Customer Success Managers for managed team accounts.

Current Dropbox subscriptions remain unchanged, with the company encouraging users to explore other security features within their core platform.

The discontinuation represents a significant shift in Dropbox’s service offerings, requiring swift action from millions of users who rely on the password management feature for digital security.

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